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Superstore - S06E04 - Prize Wheel
 

Superstore season 6 episode 4

Prize Wheel

 
On the day of Cloud 9's "in-store-vaganza," Dina finally gets the chance to step up to the plate and run the store. Garrett and Cheyenne search for a mysterious smell. Jonah finds himself excited about a new opportunity.
 
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Superstore / S06E04 : Prize Wheel
Season 6, Episode 4 | Aired on November 19, 2020 | TV-14 | 22 min. | NBC
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EPISODES
Season 6
Season 6
Season 6
Season 6
Season 5
Season 4
Season 3
Season 2
Season 1
Specials
 
 
  • Superstore - Episode 1 - Essential
    Episode 1
    Essential
  • Superstore - Episode 2 - California (2)
    Episode 2
    California (2)
  • Superstore - Episode 3 - Floor Supervisor
    Episode 3
    Floor Supervisor
  • Superstore - Episode 4 - Prize Wheel
    Episode 4
    Prize Wheel
  • Superstore - Episode 5 - Hair Care Products
    Episode 5
    Hair Care Products
  • Superstore - Episode 6 - Biscuit
    Episode 6
    Biscuit
  • Superstore - Episode 7 - The Trough
    Episode 7
    The Trough
  • Superstore - Episode 8 - Ground Rules
    Episode 8
    Ground Rules
  • Superstore - Episode 9 - Conspiracy
    Episode 9
    Conspiracy
  • Superstore - Episode 10 - Depositions
    Episode 10
    Depositions
  • Superstore - Episode 11 - Deep Cleaning
    Episode 11
    Deep Cleaning
  • Superstore - Episode 12 - Customer Satisfaction
    Episode 12
    Customer Satisfaction
  • Superstore - Episode 13 - Lowell Anderson
    Episode 13
    Lowell Anderson
  • Superstore - Episode 14 - Perfect Store (1)
    Episode 14
    Perfect Store (1)
  • Superstore - Episode 15 - All Sales Final (2)
    Episode 15
    All Sales Final (2)

Superstore season 6 episode 4 Recap and FAQ

icon

Episode Summary

At Cloud 9, the team organizes an In-store-vaganza to revive in-person shopping post-COVID. Glenn, quarantined outside, misses the event, leaving Dina in charge. Her strict no-talking policy causes staff tension, as personal frustrations and job dissatisfaction surface. Jonah faces a disappointing job interview, realizing his lack of experience. Amidst chaos and conflict, Dina encourages emotional expression, leading to an unruly staff meeting. The episode concludes with employees venting their frustrations by

Full Episode S06E04 Recap

### Opening Scene: Cloud 9 Store Meeting - Cloud 9 employees discuss the In-store-vaganza event to attract customers post-COVID. - Glenn's text is humorously misconstrued, leading to a lighthearted start. - Dina explains the event's mechanics, including a prize wheel, with a humorous misunderstanding about the MC Cool Cloud figure. ### Floor Supervision and Employee Assignments - Dina schedules employees for wheel duty, focusing on appearance. - Cheyenne is tasked with monitoring deliveries, and employees express their frustrations and requests to Dina. - Dina's firm management style contrasts with Glenn's more nurturing approach. ### Glenn's Quarantine and Sandra's Role - Glenn calls from outside the store, unable to enter due to COVID exposure. - He expresses a keen interest in the event's proceedings, asking Sandra to update him. ### Staff Adjustments and Personal Challenges - Dina refuses Marcus' request for a break to FaceTime his nephew. - Jonah discusses job opportunities and environmental initiatives with a coworker. - Employees struggle with Dina's strict management and personal expression restrictions. ### Jonah's Job Interview and Personal Reflections - Jonah attends an interview for a potential job in the solar energy sector. - He realizes his lack of corporate experience and incomplete education may hinder his prospects. ### Escalating Tensions and Dina's Management Challenges - Dina's no-talking policy leads to increased staff frustration and conflicts. - Employees, unable to vent or express themselves, become increasingly agitated. - The team confronts various personal issues and office dynamics, including gossip and complaints. ### The Mystery Smell and Team Effort - Garrett and Jonah investigate a foul smell in the store, humorously describing their findings. - Jonah's focus on his job interview causes tension with Garrett. ### Dina's Realization and Attempt at Resolution - Dina acknowledges her management approach may be too harsh. - She encourages open emotional expression among the staff, leading to chaotic and humorous revelations. - Dina feels overwhelmed by the staff's emotional needs and her inability to meet them. ### Conclusion: Reflection and Destruction - Despite increased sales, Dina feels her management was unsuccessful compared to Glenn's. - She and a group of employees vent their frustrations by smashing items with baseball bats, finding catharsis in physical release.

Frequently Asked Questions

What event is Cloud 9 hosting to attract customers?

Cloud 9 is hosting an In-store-vaganza event.

Why can't Glenn enter the store?

Glenn can't enter due to COVID exposure and is quarantining outside.

What is the main task for Cloud 9 employees during the event?

Employees are assigned to manage a prize wheel for customers.

What personal request does Marcus make to Dina?

Marcus requests a break to FaceTime his nephew.

How does Jonah view his job prospects at Cloud 9?

Jonah is considering other job opportunities outside of Cloud 9.

What policy does Dina implement that causes frustration?

Dina implements a no-talking policy among the staff.

How do employees react to Dina's management style?

Employees are frustrated and find her management style too strict.

What personal challenges are highlighted among the staff?

The staff face various personal issues, such as job dissatisfaction and interpersonal conflicts.

How does Jonah's job interview go?

Jonah's interview reveals his lack of corporate experience, making it unsuccessful.

What solution does Dina try to improve staff morale?

Dina encourages open emotional expression among the staff.

What activity do the employees engage in to release frustration?

The employees smash items with baseball bats for catharsis.

What is the general staff opinion on Dina's management compared to Glenn's?

The staff prefer Glenn's management style over Dina's.

What is the outcome of the In-store-vaganza event in terms of sales?

The event leads to increased sales despite the management issues.

What humorous misunderstanding occurs with the MC Cool Cloud figure?

There's a misunderstanding about whether the cloud is his head or his body.

How does the episode portray the impact of COVID on retail work?

The episode shows the challenges and adaptations in retail work due to COVID.

 
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